Pro Financial Services - Privacy Policy

Pro Financial Services, Inc. values its relationships with customers. Protecting the privacy of customer information is of great importance. Pro Financial Services, Inc. wants each customer to understand how the confidentiality of that information is protected, and under what circumstances it may be disclosed. The following describes the practices and procedures for protecting the security of nonpublic personal information regarding Pro Financial Services, Inc.’s customers both while Pro Financial Services, Inc. are in a direct relationship, and subsequently.

INFORMATION COLLECTED
The information collected with respect to customers varies depending on the type of product or service applied for or purchased, and may include:

Information received from a customer, such as name, address, age, phone number, social security number, assets, income, or beneficiaries;
Information regarding a customer's transactions with Pro Financial Services, Inc. and their affiliates, or with others, such as policy coverage, premium, payment history, motor vehicle records;
Information received from a consumer-reporting agency, such as a customer's credit history.

INFORMATION DISCLOSED
Pro Financial Services, Inc. will not disclose any personal information with respect to a customer to anyone except as is necessary in order to provide products or services to that customer or otherwise as may be required or permitted by law.

Pro Financial Services, Inc. may disclose any of the information that is received to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements.

RIGHTS OF CUSTOMERS TO VERIFY THE ACCURACY OF INFORMATION COLLECTED
Maintaining the accuracy and currency of customer information is important. A customer may review and correct their personal information in the possession of Pro Financial Services, Inc., except for information relating to a claim or a criminal or civil proceeding.

CONFIDENTIALITY AND SECURITY
Access to personal information about a customer is restricted to Pro Financial Services, Inc. employees, employees of affiliates of Pro Financial Services, Inc., or others who have a need to know that information in order to service a particular account. Physical, electronic, and procedural safeguards shall be maintained at all times to protect personal information of Pro Financial Services, Inc. customers.

COMMUNICATIONS
Any questions received from customers concerning the Pro Financial Services, Inc. Privacy Policy may be referred to Pro Financial Services, Inc. Customer Relations: 1450 East American Lane, Suite 1650, Schaumburg, Illinois 60173.

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