PFS Account Managers
PFS account managers are instrumental in our interaction with new and existing clients. The account managers work closely with brokers and underwriters from the initial application stage, through policy quoting and final issuance. They are also available to answer any coverage-related questions throughout the policy term. The account managers' goal is to consistently provide the highest quality of customer service and responsiveness to our clients and brokers. They are an invaluable part of the PFS team.
Caitlin Shiga began working for PFS in 2013. Caitlin graduated from Illinois Wesleyan University with a Bachelors degree in International Studies with a focus in Asian Studies.